BB Privacy Policy
Privacy
Last updated: February 17 2025
Brilliant Being (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with this website (brilliantbeing.me) and services.
1. What Personal Information Do We Collect?
We may collect the following types of personal information:
Identity Information
Your name, date of birth, and other identifying details.Contact Information
Email address, phone number, and postal address.Health Information
If you provide details related to our services (e.g., consultations), we will handle it in compliance with applicable laws.Payment Information
If you make a payment for our services, financial details may be processed via a secure third-party provider.Technical & Usage Data
Your IP address, browser type, and device details when using our website.
2. How We Collect Personal Information
We collect personal information directly from you when you:
Contact us via email, phone, or our website.
Book an appointment or sign up for our services.
Subscribe to our newsletters or marketing communications.
Engage with us via social media or events.
Use our website (via cookies and analytics tools).
We may also collect information from third parties (e.g., healthcare professionals or referral sources) with your consent.
3. How We Use Your Personal Information
We use personal information for purposes including:
Providing health-related services, consultations, and support.
Managing appointments and client interactions.
Processing payments and invoicing.
Communicating important updates, marketing, or promotions, with your consent.
Improving our website and user experience through analytics.
Meeting legal, regulatory, or professional requirements.
4. Disclosure of Personal Information
We do not sell or trade personal information. However, we may disclose it to:
Service providers
e.g., IT support, payment processors, booking platforms.Healthcare professionals
If relevant to your care, and only with your consent.Regulatory bodies
Where required by law.
All third parties handling personal information are required to maintain confidentiality and security.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes:
Secure storage of data (electronic and physical safeguards).
Encryption and password protection for online data.
Limiting access to authorised personnel only.
However, no system is completely secure. If a data breach occurs, we will notify affected individuals and relevant authorities in accordance with the Notifiable Data Breach Scheme under the Privacy Act.
6. Accessing & Updating Your Information
You have the right to:
Request access to the personal information we hold about you.
Request corrections if your information is inaccurate or outdated.
Withdraw consent for direct marketing communications.
We may require verification of identity before processing requests.
7. Cookies & Website Analytics
We use cookies and analytics tools (e.g., Google Analytics) to track website activity and improve user experience. You can manage cookie preferences via your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website.
10. Contact Us
For privacy-related inquiries, please contact us.
If you have concerns about how we handle your personal information, you can also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
